Effective Date: March 1, 2018 This privacy notice discloses the privacy practices for ExpertAdviceApp.com (“website” or “site”),which is owned and operated by Plondo, Inc. (“we” or “us”), and any and all applications, products, and services provided through the website or app (app) on any mobile device or computer. This privacy notice applies solely to information collected by this website and the ExpertAdvice mobile app. It will notify you of the following: What personally identifiable information is collected from you through the website and app, how it is used, and with whom it may be shared; What choices are available to you regarding the use of your data; The security procedures in place to protect the misuse of your information; and How you can correct any inaccuracies in the information. What information do we collect? We collect the video feed that goes through the platform, so all your video chats may be recorded for future promotional use or for internal analysis applications. We collect the personal information included in the user’s profiles. We may collect information about your internet connection, IP address, browser type and language, pages viewed, device from which you are connecting and/or operating system (including make and model, MAC address, phone number, International Mobile Equipment Identity). We may also collect geographical information to improve the user experience and be able to connect users in the same geographical area. Since we use a third party payment processor, we will not collect your personal payment information. We collect information you provide directly to us or through Facebook, if you opted to use Facebook to sign up for the app. The types of information may include username, password, email address, age, phone number, and any other information you may provide. When you begin a private or group video session, the contents of the conversation will be collected and stored on our servers. You should be aware that once you start a conversation, the contents may also be recorded, collected, and stored by the other user, and we do not have any control over that. Once a conversation has been established, we cannot guarantee total privacy since you have consented to establish a video call with another party, who may or may not record the contents of the call. How do we plan to use that information? We plan to use the information to improve our platform and offer the user a better experience. We may also use the information to promote some additional products and/or services. We may use your personal contact information to get in touch with you, send you updates, technical notices, security alerts, support and administrative messages or ask you for feedback so we can continue developing a better platform and provide a better user experience. We may also use your personal information to ensure the safety and privacy settings of all our users. We may also use your personal information to communicate with youabout service enhancements or innovations. We may also use your information to investigate, detect, or prevent fraudulent or illegal activity on the app. We may also disclose personal information to comply with legal requirements or defend ourselves against legal claims and protect our interests. In case of ownership of the website and/app changes, we will transfer the personal information included in our servers to the new owners. Your Access to and Control Over Information You may opt out of any future contacts from us at any time. Also, you may decline to submit personal information to us, in which case we may not be able to provide you with the service requested. You can do any of the following by sending us an email to support@ExpertAdviceApp.com: See what data we have about you, if any. Change/correct any data we have about you. Request that we delete any data we have about you. Express any concern you have about our use of your data. Security At ExpertAdviceApp.com and the ExpertAdvice mobile app, we take precautions to protect your information. When you submit sensitive information via the website or app, your information is protected both online and offline. Wherever we collect sensitive information, that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a lock icon in the address bar and looking for "https" at the beginning of the address of the Web page. While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment. Although no information is ever 100% secure, we strive to provide the highest level of security for our website and app.However, while we take these precautions, we can never guarantee that no breaches will occur. We are not insurers of your privacy and cannot be responsible for the actions of third-parties. Cookies We use "cookies" or similar technology on ExpertAdviceApp.com. A cookie is a piece of data stored on a site visitor's hard drive to help us improve your access to our site and identify repeat visitors to our site. For instance, when we use a cookie to identify you, you would not have to log in a password more than once, thereby saving time while on our site. Cookies can also enable us to track and target the interests of our users to enhance the experience on our site. Usage of a cookie is in no way linked to any personally identifiable information on our site. Sharing We may share aggregated demographic information with our partners and advertisers. In the future, we will use a credit card processing company to bill users for goods and services. These companies do not retain, share, store or use personally identifiable information for any secondary purposes beyond providing you with the matching service, unless otherwise specified. Links ExpertAdviceApp.com may contain links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave ExpertAdviceApp.com and to read the privacy statements of any other site that collects personally identifiable information. Children’s Privacy The ExpertAdvice site and the ExpertAdvice app are not intended for the use of children below the age of 13. If we find out we have collected information for a person below that age, we will immediately delete all information related to that person and prohibit access to that user, terminating their account. If you know of any user of our app or site under the age of 13, please notify us at support@ExpertAdviceApp.com. We will comply with all applicable laws, including but not limited to the U.S. Children’s Online Privacy Protection Act (COPPA), which applies to the collection of information from children under the age of 13. Consent, Amendments, Law By using our website and the app, you consent to the terms of this Privacy Policy. In case this policy changes, we will make attempts to reach the users via web and/or app notifications. Use of this website and app shall in all respects be governed by the laws of the state of Louisiana, United States of America, regardless of the laws that might be applicable under principles of conflicts of law. The parties agree that the Louisiana courts located in Ouachita Parish, Louisiana, shall have exclusive jurisdiction over all controversies arising under this agreement and agree that venue is proper in those courts. If you feel we are not abiding by this privacy policy, you should contact us immediately via email at support@ExpertAdviceApp.com.